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Track Your Order
Once your order ships, we’ll send a confirmation email with a live tracking link. You can also check your shipment status instantly using the form below.
Just got a shipping notification? Tracking details may take 3–5 business days to activate as carriers process your shipment. If you encounter issues finding your order number, double-check your spam folder, use our chat tool or contact us at sales@supercoolkiddo.com.
Need help?
Can’t find your order number? Contact us – we’re here to help!
Tracking FAQs:
We’re excited to provide global shipping through trusted carriers like DHL, USPS, and other leading services! Please allow 7–10 business days for order processing.
After your order ships, delivery typically takes 7–12 business days. For exact processing and delivery times, refer to the details provided at checkout.
Important note: Your order may be sent in multiple shipments. If this happens, we’ll notify you and provide a unique tracking number for each package.
Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for this email. If you’re still unable to locate it, feel free to contact us via email, our contact page, or our live chat tool—we’re happy to help!
DescriptioTracking details may take 3–5 business days to activate after your order ships, as carriers need time to process and scan your package. If your tracking information hasn’t updated after this period, here are a few things to check:
- Double-check the tracking number: Ensure you’ve entered it correctly.
- Carrier’s website: Visit the carrier’s website directly using the tracking link provided.
- Delivery timeframe: Remember, delivery can take 7–20 business days depending on your location.
If the issue persists, contact us via email, our contact page, or live chat, and we’ll investigate further!