Shipping Policy

At SuperCoolKiddo.com, we understand that getting your products delivered on time and in great condition is important to you. That’s why we’ve partnered with reliable shipping carriers to offer you a variety of shipping options to suit your needs.

Order in queue

After your payment has posted, your order will go into our waiting queue for 24 hours before printing. During this 24 hours, you can change the order detail (change size, color, quantity) or cancel the order.

Production time

The order production time depends on several factors, such as time of the year, product stock status, and order size. Almost all orders are shipped within 2-7 business days from the order submission date.

That being said, it is important to note that the exact fulfillment time-frame can differ from order to order.

Detail time frame for production correspondence with products group as below:

Printed apparel (normal/ partial printing): 3-5 business days
All Over Print apparel and products (Full Prints): 7-10 business days
Canvas: 7-10 business days
Wood & Metal prints: 3-5 business days
Phone Case, Leather products: 3-5 business days
Mugs, Posters: 5-7 business days

Shipping time

Customers acknowledge and agree that the stated delivery time frame of 10-21 business days is an estimate, and under certain instances deliveries may exceed or be less than the stated time frame.

Detail time frame for shipping correspondence with products group as below:

Apparel (normal/ customize partial printing): 5-7 business days
All Over Print apparel and products (Full Prints): 10-14 business days
Canvas: 10-14 business days
Wood & Metal prints: 5-7 business days
Phone Case, Leather products: 10-14 business days
Mugs, Posters: 5-7 business days
International orders may take an additional 1-2 weeks.
All our shipments are provided with a tracking link. Please feel free to follow the tracking link to check your delivery status.

Shipping Carriers:

We work with a variety of shipping carriers to deliver products to customers worldwide. Our shipping carriers include trusted names in the industry such as DHL, FedEx, and USPS.

Shipping Fees:

Shipping fees vary depending on the carrier and the destination of the shipment. You can view the shipping fees for your order before you place it.

Shipping Times:

We offer a range of shipping times to suit your needs, from standard delivery to expedited delivery options. The estimated delivery time for each order can be viewed in the order details page.

Handling Time:

We take 2-7 business days to process and ship orders after they have been placed.

Delivery Process:

You can track your order using the tracking number provided by us.

Returns and Refunds:

We have a 30-day return policy for products that are defective or not as described. If you need to return or exchange an item, please contact our customer support for assistance.

Responsibility for Lost or Damaged Items:

If your order is lost or damaged during shipping, we will take responsibility and provide a replacement or refund.

Please note that these policies are subject to change and may vary depending on your location. For the most up-to-date information, please refer to our website.